Frequently Asked Questions
Everything you need to know about your favorite khakis and casual wear.
How do I find my perfect fit in Dockers® pants?
We offer a variety of fits from Extra Slim to Big & Tall. Please refer to our comprehensive Size Guide on each product page, which includes measurements for waist, seat, and thigh to ensure you find the right silhouette.
What is the Dockers® return policy?
We want you to love what you ordered. If you are not satisfied, you can return unworn and unwashed items within 30 days of purchase. Please use our online returns portal to generate a prepaid shipping label.
Does Dockers® offer sustainable products?
Yes, through our Water<Less® techniques and use of recycled materials, we are committed to reducing our environmental impact. Look for the 'Sustainable' badge on our product pages for eco-friendly styles.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. We also offer expedited and overnight shipping options at checkout if you need your items sooner. You will receive a tracking number via email once your order ships.
Can I exchange an item for a different size?
Currently, we do not offer direct exchanges. We recommend returning the original item for a refund and placing a new order for the desired size or color to ensure availability.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay for your convenience.